ATTACK Simulator's support team will provide assistance with whitelisting as much as possible. However, due to the many variations of mail filtering services and providers in use, we recommend working directly with your service provider to properly whitelist ATTACK Simulator.

Below is an email template you can send to your service provider's support team as a request for whitelisting assistance:

Our organization uses ATTACK Simulator, a security awareness training platform that provides simulated phishing tests and training for our employees. We would like to whitelist all of ATTACK Simulator’s simulated phishing tests and training emails to ensure they successfully reach the inbox of our employees. Please provide us any whitelisting assistance you can provide to achieve this. You can find more information about ATTACK Simualtor on their official website