Knowledge base

Activating the Attack Simulator account
Press the Activate button from the activation email Type and confirm the password for your account Press the Activate button Select the company indust...
Mon, 9 Mar, 2020 at 2:01 PM
Set the company managers
Log into your account Navigate to the People section Press the Management button Press the Add Manager button Fill in the manager’s personal informat...
Mon, 9 Mar, 2020 at 1:41 PM
Set the company CEO
Log into your account Navigate to the People section Press the Management button Press the Add Manager button Fill in the CEO’s personal information an...
Mon, 9 Mar, 2020 at 1:42 PM
Import people from a .CSV file
Log into your account Navigate to the People section Press the Add People button Press the Upload button Select your .csv file containing the people....
Mon, 9 Mar, 2020 at 1:44 PM
Add people manually
Log into your account Navigate to the People section Press the Add People button Enter the employee information. Optionally, you can select the groups i...
Mon, 9 Mar, 2020 at 1:44 PM
Start a Security Audit simulation
Log into your account Navigate to the Dashboard section Press the Add Simulation button Press the Get Started button corresponding to the Security Audit...
Mon, 9 Mar, 2020 at 1:45 PM
Start a Standard simulation
Log into your account Navigate to the Dashboard section Press the Add Simulation button Press the Get Started button corresponding to the Standard E-mai...
Mon, 9 Mar, 2020 at 1:46 PM
Start a Custom simulation
Log into your account Navigate to the Dashboard section Press the Add Simulation button Press the Get Started button corresponding to the Custom Email S...
Mon, 9 Mar, 2020 at 1:48 PM
Create group
Log into your account Navigate to the Groups section Press the Add A Group button Enter your new group name Press the Create Group button
Mon, 9 Mar, 2020 at 1:49 PM
Add people to group
Log into your account Navigate to the Groups section Find the group you want to add people to Expand the actions options Select the Show group details ...
Mon, 9 Mar, 2020 at 1:50 PM
View people
Log into your account Navigate to the People section Now you can interact with your company employees profiles
Mon, 9 Mar, 2020 at 1:51 PM
View people events and stats
Log into your account Navigate to the People section Find the employee you are interested in Click on the employee’s name to view their profile Now you...
Mon, 9 Mar, 2020 at 1:52 PM
Generate reports
Log into your account Navigate to the Reports section Find the report you are interested in Press the report name An automatic download should start at...
Mon, 9 Mar, 2020 at 1:53 PM
Activate Educational Platform for employees
Log into your account Navigate to the People section Find the "In order to sync the users with the Educational Platform click here" button and ...
Mon, 9 Mar, 2020 at 1:53 PM
Update your profile
Log into your account Reveal the Profile option by pressing the icon in the bottom left corner of the screen Select the Profile option Update your full ...
Mon, 9 Mar, 2020 at 1:54 PM
Change your password
Log into your account Reveal the Profile option by pressing the icon in the bottom left corner of the screen  Select the Profile option Enter the requir...
Mon, 9 Mar, 2020 at 1:55 PM
Add a new teammate
Log into your account Reveal the Teammates option by pressing the icon in the bottom left corner of the screen  Select the Teammates option Press the Ad...
Mon, 9 Mar, 2020 at 1:55 PM
Delete a teammate
Log into your account Reveal the Teammates option by pressing the icon in the bottom left corner of the screen  Select the Teammates option Expand the a...
Mon, 9 Mar, 2020 at 1:56 PM
Log out of your account
You must be logged into your account Reveal the Logout option by pressing the icon in the bottom left corner of the screen  Press the Logout button to lo...
Mon, 9 Mar, 2020 at 1:57 PM
Sender Identity with Custom Domains
One of the most special simulations available in our training program is the Custom stimulation. It offers a high degree of personalisation for power users,...
Wed, 8 Jun, 2022 at 4:16 PM
Images in Outlook
In order to load the images, you must execute the commands below in Windows 10 PowerShell. You have to run PowerShell as an administrator. Please run ea...
Wed, 5 Oct, 2022 at 12:07 PM
processed
The simulated attack email is en route to the user.
Thu, 23 Apr, 2020 at 12:57 PM
delivered
The simulated attack email has been delivered to the user.
Thu, 23 Apr, 2020 at 12:58 PM
open
The simulated attack email has been opened by the user.
Thu, 23 Apr, 2020 at 12:59 PM
click
The attack email has been clicked and the user navigated to the landing page.
Thu, 23 Apr, 2020 at 1:01 PM
page_loaded
The attack landing page has been loaded by the user.
Thu, 23 Apr, 2020 at 1:05 PM
input_filled
An input on the attack landing page has been filled by the user. Personal information has been leaked.
Thu, 23 Apr, 2020 at 1:04 PM
page_left
The user left the simulated attack landing page.
Thu, 23 Apr, 2020 at 1:06 PM
page_read​
The educational just-in-time landing page has been read by the user.
Thu, 23 Apr, 2020 at 1:08 PM
form_submitted
A form has been submitted from the landing page. The private data of the user is now considered compromised.
Thu, 23 Apr, 2020 at 1:09 PM
attachment_downloaded
An attachment has been downloaded from the attack email.
Thu, 23 Apr, 2020 at 1:11 PM
attachment_opened
An attachment has been opened on the user's computer. The user's computer is now considered compromised.
Thu, 23 Apr, 2020 at 1:12 PM
bounce
The simulated attack email could not be delivered to the user. Most likely, the email has been rejected by the user's anti-spam filtering system. 
Thu, 23 Apr, 2020 at 1:14 PM
Events
Event Report Event Description processed processed The email has left ATTACK Simulator servers. delivered delivered The email reached the us...
Tue, 17 Nov, 2020 at 1:19 AM
Whitelist TrendMicro Hosted Email Security (HES)
ATTACK Simulator Phishing Campaign is a simulated phishing test that aims to train end-users to become vigilant when checking their emails. An issue has be...
Fri, 7 Oct, 2022 at 3:59 PM
Whitelist Trend Micro Email Security (TMEMS)
An issue has been reported wherein the result of ATTACK Simulator Phishing Campaign incorrectly returns a 100% click-rate, even though the customer is certa...
Tue, 18 Jan, 2022 at 11:56 AM
Whitelisting in Trend Micro
If you're utilizing Trend Micro's services, you can whitelist ATTACK Simulator to allow our simulated phishing test emails and training notificati...
Wed, 19 Jan, 2022 at 2:55 PM
Third-party Whitelisting Assistance
ATTACK Simulator's support team will provide assistance with whitelisting as much as possible. However, due to the many variations of mail filtering se...
Wed, 19 Jan, 2022 at 3:02 PM
How to Whitelist ATTACK Simulator in Sophos Products
Sophos Email Appliance (SEA) Whitelisting in your Sophos Email Appliance (SEA) will allow your users to receive phishing and training-related emails fro...
Fri, 25 Feb, 2022 at 12:44 PM
How to Whitelist Landing Pages and Phishing Link Domains in Windows SmartScreen
TABLE OF CONTENTS Group Policy SmartScreenAllowListDomains Exempting the ATTACK Simulator's landing and training domains in Internet Explorer a...
Mon, 7 Mar, 2022 at 1:37 PM